***** If you’re interested in this position, please send a copy of your most recently updated resume to carlos@919usa.com ***

A Japanese Logistics Company is looking for a full time Japanese English Bilingual Household Goods Coordinator.

This position is predominantly sedentary office work, which involves sitting, typing, filing, and conversing on the phone with customer both in English and Japanese, but at times, there might be a possibility of having to step out of the office and help outside (rare).

The pay for this position is 41k and it includes benefits such as medical, dental and vison , 401k with a company match, generous vacation and sick time and much more.

Your essential duties would include the following:

Customer Service: ability to effectively communication by email or phone with the customer to complete necessary documents required to coordinate the move

Ensure all documentation relating to shipment is properly completed as required

Interact closely with the moving team in preparation of the customer goods

Coordinate with the moving team to ensure proper packing, removing and loading of customer’s goods

Establish and maintain a professional working relationship with the moving team

General business support function as assigned

Please consider the following qualifications:

Bilingual English/ Japanese; ability to read, write & speak English and Japanese

Computer skills to include data entry and the use of Microsoft Word, Excel and Outlook

Ability to clearly communicate directions to the driver and moving team

Ability to work overtime to meet the customer’s needs

Strong customer service skills

At least 1 year of experience in customer service